Customer records provide the context used by quotes, bookings, invoices and communication history.
Before you begin
Have the customer name ready. A property is optional when creating the customer, but a booking requires a customer and property.
How to add a customer
- Open Customers.
- Select Add Customer.
- Enter the customer name and any available email, phone and contact preferences.
- Use the Property step to add the service address when needed.
- Use the Contact step to add a named contact and their communication preferences when needed.
- Save the customer.
What happens next
The customer record can be selected when you create a quote, booking or invoice. Open the record later to update its details, properties, contacts and CRM activity.