CRM & customers
Keep enquiries, leads, customers, properties, notes, reminders, and communication history in one place.
- ✓ Lead capture
- ✓ Customer records
- ✓ Property records
- ✓ Notes and reminders
- ✓ Communication history
ScapeOne brings operations, customer experience, websites, growth tools, integrations, and platform management into one SaaS workspace for field service businesses.
ScapeOne connects the day-to-day operating workflow with the public website, customer portal, payments, reporting, and growth tools a service business needs as it scales.
Use the full platform, or start with the modules your business needs first.
Keep enquiries, leads, customers, properties, notes, reminders, and communication history in one place.
Move work from estimate to accepted quote, scheduled job, invoice, payment status, and follow-up.
Plan daily work, recurring service, booking assignments, capacity, and dispatch visibility.
Coordinate staff records, crews, rosters, timesheets, job timers, field notes, and job photos.
Give customers a secure place to view appointments, confirm bookings, accept quotes, pay invoices, download reports, view completed work, review before/after photos, contact the business, and share referral links.
Create tenant websites with editable pages, service pages, quote requests, contact forms, blog/content, media, SEO meta tags, robots.txt, and sitemap management.
Improve online visibility with SEO audits, keyword tracking, competitor tracking, Google Search Console and Google Business Profile connection, review imports, local SEO reports, and growth recommendations.
Plan social media draft posts and connect approved Facebook, Instagram, Google Business, LinkedIn, and other provider workflows. Direct publishing depends on customer authorization and approved provider access.
Understand sales, jobs, invoices, payments, staff capacity, job costing, growth activity, and business performance.
Support Stripe payment workflows for invoices and SaaS billing where Stripe is configured.
Connect Google, Meta, Stripe, MYOB, Xero, maps, and future email/calendar workflows through permission-based integrations.
Support multi-tenant platform operations with tenant provisioning, plans, subscriptions, platform billing, reseller attribution, commissions, and agency foundations.
A walkthrough can focus on CRM, quotes, scheduling, portal links, website content, SEO, social drafts, payments, integrations, or reseller/agency needs.