Platform Features

Everything your service business needs. Connected.

ScapeOne brings operations, customer experience, websites, growth tools, integrations, and platform management into one SaaS workspace for field service businesses.

Built for field service businesses

From first enquiry to paid invoice, website visibility, and repeat work.

ScapeOne connects the day-to-day operating workflow with the public website, customer portal, payments, reporting, and growth tools a service business needs as it scales.

Feature areas
12
Growth tools
10+
Integrations
11
Platform scope
SaaS

Feature modules

Use the full platform, or start with the modules your business needs first.

Platform ready
CRM
Module

CRM & customers

Keep enquiries, leads, customers, properties, notes, reminders, and communication history in one place.

  • Lead capture
  • Customer records
  • Property records
  • Notes and reminders
  • Communication history
Sales
Module

Quotes & invoices

Move work from estimate to accepted quote, scheduled job, invoice, payment status, and follow-up.

  • Professional quotes
  • Quote approval flow
  • Invoice generation
  • PDF/email workflow
  • Payment status tracking
Plan
Module

Scheduling & dispatch

Plan daily work, recurring service, booking assignments, capacity, and dispatch visibility.

  • Calendar scheduling
  • Recurring jobs
  • Dispatch board
  • Availability rules
  • Route planning foundation
Staff
Module

Staff & mobile field app

Coordinate staff records, crews, rosters, timesheets, job timers, field notes, and job photos.

  • Employees and crews
  • Roster and availability
  • Timesheets
  • Job timers
  • Field photos and notes
Portal
Module

Customer portal

Give customers a secure place to view appointments, confirm bookings, accept quotes, pay invoices, download reports, view completed work, review before/after photos, contact the business, and share referral links.

  • Appointments
  • Quote approval
  • Invoice payment
  • Reports and photos
  • Requests, messages, and referrals
Web
Module

Website builder

Create tenant websites with editable pages, service pages, quote requests, contact forms, blog/content, media, SEO meta tags, robots.txt, and sitemap management.

  • Editable pages
  • Service pages
  • Quote request forms
  • Blog/content tools
  • SEO-ready metadata
SEO
Module

SEO & Growth Hub

Improve online visibility with SEO audits, keyword tracking, competitor tracking, Google Search Console and Google Business Profile connection, review imports, local SEO reports, and growth recommendations.

  • SEO audits
  • Keywords and competitors
  • Search Console connection
  • Google Business connection
  • Growth recommendations
Social
Module

Social media tools

Plan social media draft posts and connect approved Facebook, Instagram, Google Business, LinkedIn, and other provider workflows. Direct publishing depends on customer authorization and approved provider access.

  • Draft posts
  • Provider connections
  • Manual publishing workflow
  • Approved Page/account data
  • Posting status tracking
Reports
Module

Reports & analytics

Understand sales, jobs, invoices, payments, staff capacity, job costing, growth activity, and business performance.

  • Operations reporting
  • Revenue analytics
  • Job costing
  • Growth reporting
  • Business dashboards
Pay
Module

Payments

Support Stripe payment workflows for invoices and SaaS billing where Stripe is configured.

  • Invoice payment links
  • Stripe readiness
  • Payment status tracking
  • Subscription billing support
Link
Module

Integrations

Connect Google, Meta, Stripe, MYOB, Xero, maps, and future email/calendar workflows through permission-based integrations.

  • Facebook and Instagram
  • Google Business and Search Console
  • Google Maps
  • Stripe
  • MYOB and Xero
SaaS
Module

Reseller/agency tools

Support multi-tenant platform operations with tenant provisioning, plans, subscriptions, platform billing, reseller attribution, commissions, and agency foundations.

  • Multi-tenant platform
  • Tenant provisioning
  • Plans and subscriptions
  • Reseller support
  • Commission foundations
Clear next step

See the workflow with your services, customers, and team structure.

A walkthrough can focus on CRM, quotes, scheduling, portal links, website content, SEO, social drafts, payments, integrations, or reseller/agency needs.