Bookings & scheduling

Manage recurring bookings

Create and review recurring work while treating each scheduled occurrence as operational work that may need adjustment.

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Recurring bookings support work that follows a repeat pattern. Review the recurrence and the individual scheduled work before relying on future timing.

Steps

  1. Open Jobs & Scheduling > Bookings / Jobs and select Create Booking, or open the relevant booking workflow.
  2. Choose Recurring when the work should repeat.
  3. Enter the customer, property, work details and recurrence information required by the form.
  4. Save and review the generated or scheduled occurrences in the booking and calendar views.

Important

A recurrence does not remove the need to review exceptions, cancelled occurrences or manual changes to a particular booking.

Review the pattern before saving

Check the start, end or repeat rule, customer property and normal workforce arrangement. Future occurrences can need their own review when a public holiday, leave, cancellation or one-off customer request changes the plan.

Manage an exception on its record

Open the affected occurrence when a single visit must move or cancel. Do not assume a change to one occurrence rewrites the whole recurring arrangement unless the available workflow says that it will.

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