Reports reflect the records included by their date range, filters, states and the data visible to your role.
Steps
- Open Reports and choose the report relevant to the question.
- Apply the date range and any available filters.
- Record the same filters when comparing another period or report.
- Open the supporting source records when a figure needs explanation.
Why figures can differ
Different date ranges, changed record statuses, newly recorded payments, and different filters can produce different results. Do not assume a report discrepancy is an accounting error without checking those inputs.
Compare the same conditions
Set equivalent dates, filters and status assumptions before comparing two report periods. A difference can be correct when one period includes a different booking, invoice or employee state.
Trace a number back
Use the linked or underlying source record to understand a total before changing data. Correct the source through its normal workflow; do not alter unrelated records to make a report look expected.