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Fix property addresses for the map

Make sure each property has a complete address so it appears on the dispatch map and in routes.

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Last updated 21 Oct 2026

ScapeOne places a property on the map from its address. A complete address keeps dispatch, routes and travel planning accurate.

What a property needs

  • Address line 1.
  • Suburb.
  • State.
  • Postcode.

Check the map location

  1. Open the customer and edit the property.
  2. Check the address fields and correct any mistakes.
  3. Look at the map status. Needs geocoding means the property has no map location yet.

Place the property on the map

After saving a complete address, select Re-geocode. The button stays unavailable until address line 1, suburb, state and postcode are filled in.

What happens next

Once the property shows as Geocoded, its jobs appear on the dispatch map and can be included in routes.

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