Answers the phone
Picks up when you are on the tools or after hours, and passes urgent calls through to you.
AI Luisa, your receptionist
Never miss
Never miss
another job.
Luisa answers your phone and website chat around the clock. She knows your services and suburbs, captures the job and the photos, prepares the quote, and leaves you a tidy inbox to approve.
Phone and web chat
Your rules, your approvals
Luisa at Greenline LandscapesOnline now
Hi, two of our reticulation zones haven’t come on since the storm. Can someone take a look?
Sorry to hear that. I can sort that out for you. What’s the property address?
4 Banksia Road, Subiaco
Thanks. Could you send a photo of the controller? It helps the crew bring the right parts.
Sent the photo ✓
Enquiry ready for Greenline
Irrigation repair · 2 zones
Subiaco · photo attached · quote prepared for approval
All done. Greenline will send your quote today, and you can accept and book online.
What Luisa handles
The front desk, without the front desk.
Chats on your website
The same Luisa in the chat bubble and on your quote page, matched to your website theme.
Captures the whole job
Service, address, scope, access notes and photos, so you can quote without calling back.
Prepares instant quotes
For standard work she suggests a price range from your similar past jobs, ready for you to approve.
Books site visits
Where you allow it, she offers real times from your calendar for an inspection or measure-up.
Takes messages and callbacks
Records who called, why, and when they would like a call back, and flags urgent work.
Knows your business
Uses your services, service areas, hours and policies, and nothing she doesn’t know.
Stays inside the lines
Never invents prices, promises or times. If she is not sure, she takes a message for you.
From call to quote
Wake up to enquiries that are ready to quote.
- Luisa answers. Phone, chat bubble or the quote page, day or night.
- She captures the job. Customer, site, scope and photos, checked against your service areas.
- The quote is prepared. A price range from your similar jobs, with how confident it is.
- You approve and send. One click. Once you trust it, let that kind of quote send by itself.
Ask Luisa
She runs your office too.
Ask “who owes us money?” or “which quotes should I chase?” and Luisa answers from your own records, with the numbers behind it. Then she prepares the reminders and follow-ups for you to approve.
- Today for your business, every morning
- Payment reminders and quote follow-ups, sent once you approve
- Answers only from data you are allowed to see
You set the rules
Luisa works for you, not around you.
Every channel is set up for your business. She only acts where you have said yes, and every conversation is kept with the customer’s record.
Approvals first
Quotes wait for you. Automatic sending is earned, one type of job at a time.
Your hours and handover
Choose when she answers and when urgent calls should come straight to you.
Questions
About Luisa
Will Luisa quote prices to my customers?
For standard work, Luisa prepares a price range from your own similar jobs and it waits in your inbox for approval. You can let a type of quote send automatically once you have approved enough of them, and switch that off at any time.
What happens when she doesn’t know the answer?
She tells the customer someone will be in touch, takes a message with the details, and puts it in your inbox. She does not make things up.
Can I choose when she answers?
Yes. Phone and web chat are set up per business, with your hours, your services and what she is allowed to do on each channel.
Where do the conversations go?
Into your ScapeOne inbox with the customer, the site and any photos attached. Nothing has to be typed in again to quote or book the job.
Hear her for yourself
Put Luisa on your phones this week.
Book a demo and we will set Luisa up with your services, areas and hours, then call her together.