Calendar and assignments

Check availability before scheduling

Use the available availability and smart scheduling tools as planning input before confirming a booking time.

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Availability helps identify people or crews that may be considered for a booking at a particular time.

Steps

  1. Open the booking and review its property, duration, date and required workforce.
  2. Use the available availability search or crew recommendation action when it is enabled for the workspace.
  3. Review the result with the booking requirements and current assignments.
  4. Save the schedule and assignments only after confirming they suit the work.

Important

Availability, recommendations and automatic assignment do not replace human review of the job requirements, customer commitments or operational constraints.

What availability checks use

ScapeOne considers the booking interval together with employee availability, leave and relevant assignment rules. A warning should prompt a review; it does not prove that the job can safely be scheduled without checking the booking.

Resolve the cause

Change the booking time, choose another eligible employee or crew, or correct the availability record where it is wrong. Do not bypass a conflict simply because an assignment was previously saved.

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