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Understand employee availability

Use standard working patterns, recurring availability and exceptions as inputs to workforce planning.

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Last updated 21 Oct 2026

Availability describes when an employee or resource may be considered for work. It is used with the booking schedule and assignment requirements.

Availability types

  • Use the standard week for the normal working pattern.
  • Use recurring availability when a repeating pattern differs from the standard week.
  • Use an exception for a one-off change to the normal pattern.

Common question

Availability does not guarantee a person is assigned to a job. Review the crew, booking timing and any visible scheduling restrictions before confirming work.

Where to manage availability

Go to Employees > Availability when that option is available. Enter a normal pattern before adding an exception, then make one-off leave or unavailable changes against the correct employee and date.

What it does not change

Availability informs planning. It does not reschedule an existing booking, notify a customer or reassign a crew automatically; review those records after a material availability change.

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Add an employee

Create an employee profile and then manage access, crew membership and workforce details.

Manage employee availability

Maintain the standard working week and exceptions used when checking workforce availability.

Manage crews

Create and maintain crews so workforce planning can use the right group for scheduled work.